The Great Escape
Physical UXManaging an escape room venue provides a 'real-world lab' for observing human behavior and interaction design. Players are met with a complex system of affordances and signifies designed to guide them toward an escape. My role is to ensure this journey remaines achievable, satisfying and enjoyable.
Iterative Design & User Testing
By monitoring and assisting thousands of groups, I conduct what is essentially continuous, live usability testing. I analyse exactly where teams encounter friction that breaks their immersion. Using this data, I work to:
- Spot... moments when players consistently misinterpret clues.
- Iterate... over physical hints or room flow to bypass frustration without lowering the challenge.
- Analyse... players post-game reactions and feedback to improve the experience for future teams.
Innovation
This creative environment serves as a playground for developing digital products that streamline operations and enhance the atmosphere. I designed:
Live-Audio Scare Generator
A tool created to capture real-time spoken word and trigger turn the dialogue into an entity of its own.
AI Game Master
An innovative solution to provide contextual, automated guidance, ensuring that the clues feel like a seamless part of the narrative rather than a technical interruption.
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